Good visiting practices
We want you to feel comfortable and at ease with us, enjoying every moment.
To make your visit as pleasant as possible, please follow the good visiting practices.
If you have any further questions or would like advice on treatments, please contact us and we will be happy to help.
Your Wagenküll Castle Spa!
SPA ETIQUETE
The atmosphere in the spa is calm and relaxing, so please speak in a quiet tone of voice and, if possible, switch off your mobile phone.
STATE OF HEALTH
Before starting a treatment, be sure to inform the spa attendant of any health problems (e.g. chronic illnesses, allergies, injuries) or medical conditions (e.g. pregnancy, breastfeeding) that may affect the choice of treatments. Pregnant women and breastfeeding mothers are also welcome. Consult a spa attendant beforehand to find out which treatments are most suitable during this special time.
SPA IN YOUR HOME
Most of the products used in spa treatments are available for sale at the spa reception desk, so that the pampering spa experiences can be continued at home.
FEEDBACK
We would be very grateful if you could share your spa experience with us and give us feedback regarding the treatments. This valuable information will help us to better understand your expectations, hopes and needs, so we can make your next visit even more enjoyable. We hope that you will always be happy to return.